Return Policy
Return is a plan given by particular dealers straight forwardly under this strategy regarding which the choice of trade, substitution as well as discount is presented by the individual venders to you. All items recorded under a specific class might not have similar brings strategy back. For all items, the profits/substitution strategy gave on the item page will beat the general brings strategy back. Do elude the individual thing's pertinent return/substitution strategy on the item page for any special cases for this profits strategy and the table underneath
The merchandise exchange is separated into three sections; do peruse all areas cautiously to comprehend the circumstances and cases under which returns will be acknowledged.
7 days Replacement in particular
Free substitution will be given in no less than 7 days assuming that the item is conveyed in faulty/harmed condition or not quite the same as the arranged thing.
Kindly watch out for the item, with unique embellishments, client manual and guarantee cards in the first bundling at the hour of returning the item.
7 days Replacement in particular
Free substitution will be given in something like 7 days assuming the item is conveyed in imperfect/harmed condition or unique in relation to the arranged thing.
If it's not too much trouble, safeguard the item, with unique adornments, client manual and guarantee cards in the first bundling at the hour of returning the item.
Non-Returnable - All Wind Instruments (Harmonicas, Flutes and so on) this thing is non-returnable because of cleanliness and individual wellness. In case these items are conveyed in harmed/imperfect condition or unique in relation to the arranged thing, we will give a free substitution.
7 days
Substitution as it were
To assist you settle issues with your item, we might investigate your item either through web-based apparatuses, via telephone, and additionally through an in-person specialized visit.
On the off chance that a still up in the air inside the Returns Window, a substitution of a similar model will be given at no extra expense. On the off chance that no imperfection is affirmed or the issue isn't analyzed in no less than 7 days of conveyance, you will be coordinated to a brand administration focus to determine any ensuing issues.
Regardless, just a single substitution will be given.
For some other issues with the item, you might contact Kalam Projects - Kalam Project's 24×7 Customer Care
10 days
Substitution as it were
For items requiring establishment, returns will be qualified just when such items are introduced by the brand's approved faculty.
To assist you settle issues with your item, we might investigate your item either through web-based apparatuses, via telephone, and additionally through an in-person specialized visit.
On the off chance that a still up in the air inside the Returns Window, a substitution of a similar model will be given at no extra expense. On the off chance that no imperfection is affirmed or the issue isn't analyzed in something like 10 days of conveyance or Installation any place pertinent, you will be coordinated to a brand administration focus to determine any ensuing issues.
Anyway, just a single substitution will be given.
10 days
Discount as it were
Attempt and Buy
10 days
Discount as it were
This approach will be material specifically (topographical inclusion, item, client and time spans).
Attempt and Buy benefits will be relevant provided that the item was purchased when the thing was on Try and Buy. Else typical classification strategy will apply on the request. Anyway, just a single substitution will be given.
No Questions Asked
10 days
Discount or substitution
This strategy empowers simple item return demands for clients through the Platform, dependent upon item approvals at the hour of get and extortion counteraction systems.
This arrangement will be relevant provided that the item was purchased when this approach was appropriate to the item. In the event that not, the arrangement gave here will apply to the request. It is explained that a client may simply have the option to look for a one-time substitution under this Policy; dependent upon different terms gave thus.
Exemptions for this approach: Following cases will be covered under the strategy gave here and through comparing approval processes
A. item undelivered
B. item/embellishments missing
C. wrong item/embellishments conveyed
All purchases are final classifications
A few items in the above classifications are not returnable because of their temperament or different reasons. For all items, the arrangement on the item page will win.
You can see the total rundown of non-returnable items here.
Repaired
7 days
Substitution as it were
To assist you settle issues with your item, we might investigate your item either through internet based devices, via telephone, or potentially through an in-person specialized visit.
In the event that a still up in the air inside the Returns Window, a substitution of a similar model will be given at no extra expense. In the event that no imperfection is affirmed or the issue isn't analyzed in the span of 7 days of conveyance, you will be coordinated to the guarantee accomplice for settling any resulting issues.
Section 2 - Returns Pick-Up and Processing
In the event of profits where you would like item(s) to be gotten from an alternate location, the location must be changed if get administration is accessible at the new location
During get, your item will be checked for the accompanying circumstances:
Classification
Conditions
Right Product
Complete Product
All in-the-crate adornments (like controller, starter packs, guidance manuals, PCB, Sensors, and so on), gifts and combos (if any) ought to be available.
Whole Product
Intact Packaging
The item's unique bundling/box ought to be whole.
The field leader will won't acknowledge the return in the event that any of the above conditions are not met.
For any items for which a discount is to be given, the discount will be handled once the returned item has been gotten by the merchant.
Section 3 - General Rules for a fruitful Return
In specific situations where the merchant can't handle a swap under any circumstance, a discount will be given.
In situations where an item embellishment is viewed as absent/harmed/damaged, the dealer may either handle a substitution of the specific extra or issue an eGV for a sum identical to the cost of the frill, at the merchant's prudence.
During open box conveyances, while tolerating your request, on the off chance that you got an alternate or a harmed item, you will be given a discount (on the spot discounts for money down orders). Whenever you have acknowledged an open box conveyance, no return solicitation will be handled, with the exception of assembling absconds. In such cases, these class explicit substitution/return general circumstances will be material. Click here to find out about Open Box Delivery
For items where establishment is offered by Kalam Projects support accomplices, don't open the item bundling without help from anyone else. Kalam Projects approved work force will help in unpacking and establishment of the item.
An any item related issues will be actually looked at by approved help faculty (liberated from cost) and endeavored to be settled by supplanting the broken/damaged piece of the item. Full substitution will be given exclusively in situations where the help staff thinks that supplanting the flawed/blemished part won't determine the issue.
'In the event that the item was not conveyed and you got a conveyance affirmation email/SMS, report the issue in something like 7 days from the date of conveyance affirmation for the vender to explore.'